Business Process Modeling with BPMN Training Course

Who should attend

The course is suitable for anyone looking to learn tried-and-tested methods for mapping business processes, including Business Analysts, Software Architects and Developers, Project Managers, and Software Testers. We're also happy to tailor a bespoke course for your organisation in order to make sure the content and delivery is accessible and relevant to your requirements.

Prerequisites

Delegates should have an understanding of business and/or software systems, however, we can tailor delivery to suit your audience's needs - please get in touch to discuss your learning goals.

Our BPMN training course is available for private / custom delivery for your team - face-to-face, on-site at your location of choice, or remotely via MS Teams, Zoom or your own platform - get in touch to find out how we can deliver tailored training which focuses on your project requirements and learning goals.

Introduction to Process Analysis

• Understand the need for BP Analysis
• Discuss a framework for process improvement
• Choosing a process to improve
• Solidify strong project objectives and goals
• Developing improvement goals

Requirements Gathering

• Business analysis.
• Requirements management and Use cases.
• Types of users and their characteristics.
• Creating a requirements management plan.
• Project and Systems development Lifecycle.
• Concepts, tools & techniques for analysts.

Understand the Process

• Create an Elicitation Plan
• Review workflow diagramming techniques
• UML, SIPOC, and Value Stream Maps
• Develop a visual representation of a process
• Discuss the reasons for creating AS IS
• Discuss the appropriate level of detail
• Guidelines for visual process representation

Improve the Process

• Brainstorm on to be alternatives
• Use the process improvement strategy
• Evaluate and prioritize potential improvements
• Test process improvements for potential pitfalls
• Create to be models with a re-design
• Business procedures supporting the process

Process Layering

• What is layering?

• Common layers
• Audience for each layer
• The BPM stack
• Digesting the layers

• Layering rules of thumb

Roles within Processes

• Project manager responsibilities
• Business analyst responsibilities
• Architect responsibilities
• Developer responsibilities
• QA/Tester responsibilities
• Configuration manager responsibilities
• Specialist roles and responsibilities

BPMN 2.0 Notation

• Events, Gateways, Activities
• Defining Events
• Configuring Timeouts
• Handling Faults
• Catching Exceptions
• Using Pools and Lanes
• Usage of Sequence and Message flow

Events

• Concepts
• Start and End Events
• Intermediate Events
• Trigger
• Types of Events