Booking Terms & Conditions
1. General
This Agreement is entered into between the person, partnership or company named on the Booking Form (“the Client”) and Framework Training Ltd of registered address Framework Training Limited, Hermes House, Fire Fly Avenue, Swindon, Wiltshire, SN2 2GA (“Framework Training”). The Agreement will be effective once Framework Training has received either a signed booking form or an email confirming acceptance of the terms and conditions herein. Any other terms or conditions sought to be imposed by either party shall not be incorporated into the Agreement and shall have no effect unless agreed to in writing by the other party.
2. Payment terms
Except where otherwise agreed in writing Framework Training requires full payment (cleared funds) prior to course commencement. If payment is not received in accordance with this requirement Framework Training reserves the right to withhold delivery of the course. Without prejudice to any other rights, Framework Training shall be entitled to charge interest of 8% over Bank of England base rate calculated on a daily basis; such interest to run from payment due date until full payment receipt.
3. Instructor Expenses (non-scheduled courses)
Unless otherwise agreed in writing instructor expenses (accommodation, travel and subsistence costs) will be charged to the Client for all
non-scheduled courses. In the event that the instructor is unable to travel to and from the course location on the morning of the first day and the evening of the final day of training then travel time may also be charged to the Client at a pre-agreed rate. Instructor expenses will be invoiced by Framework Training after course delivery.
4. Cancellation terms
Any cancellation or postponement by the Client of a course within 30 working days of the course start date will be subject to the following charges:
Within 10 working days of the course start date: 100% of the course fee applied by Framework Training
Within 25 working days of the course start date: 75% of the course fee applied by Framework Training
Within 30 working days of the course start date: 50% of the course fee applied by Framework Training
5. Delegate Exclusion
To protect the other course attendees Framework Training reserves the right to exclude delegates from the course due to disruptive or non-professional behaviour or in the event that the delegate’s knowledge and/or aptitude is such that the instructor is unable to deliver the course as described in the outline. In the event of such Delegate Exclusion no refund of course fees or instructor expenses (where applicable) will be due.
6. Liability
Except as set out in this clause the total aggregate liability of Framework Training under this Agreement for any losses or damages shall not exceed the total price set out in the Booking Form. Nothing in this Agreement shall exclude or limit the liability of Framework Training for death or personal injury resulting from the negligence of Framework Training or that of its employees, agents or sub-contractors.
7. Course content
Whilst Framework Training will endeavour to deliver the content detailed in the course outline in full, Framework Training reserves the right to reduce content or add new content as deemed necessary.
8. Cancellation and rescheduling by Framework Training
Framework Training reserves the right to cancel or reschedule the course any time. In the event of Framework Training having to cancel or re-schedule a course, the Client will be offered an alternative course date or the option of a full credit/refund. Framework Training cannot take responsibility for any travel and accommodation costs or other costs incurred by the Client as a direct or indirect result of cancellation or re-scheduling by Framework Training.
9. Copyright
All materials prepared for use with this course (including course notes) will remain the intellectual property of Framework Training (or sub-contractors where appropriate) and are distributed to the Client without prejudice to existing Copyright. Any duplication (electronic or otherwise) or reuse of any materials given to the Client prior to or during the course is strictly prohibited.
10. Software Licenses
The Client is assumed to have all appropriate licenses for the software used during the course, irrespective of the course location.
11. Delegate Property
Any computer equipment, valuables or personal property brought by the delegate to the training venue will remain the responsibility of the delegate and should not be left unattended at any time. Framework Training will not accept liability for any loss of or damage to such computer equipment, valuables or personal property.
12. Representatives and Subcontractors
In the event of the Client being introduced to a representative or subcontractor of Framework Training’s as result of attending or booking a training course provided by Framework Training, any subsequent direct or indirect contractual relationship between that Client and the representative or subcontractor within 24 months of any training or consultancy activity involving that representative or subcontractor is prohibited without the express permission in writing of Framework Training. Any infringement of this term will be subject to payment of liquidated damages of £15,000 in respect of loss of actual or future business by Framework Training.
13. Waiver
Failure of a party to insist upon strict performance of any provision of the Agreement or the failure of a party to exercise any right or remedy to which it is entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under the Agreement. No waiver of any of the provisions of the Agreement shall be effective unless it is expressly stated to be such and signed by the Parties.
14. Law and Jurisdiction
This Agreement is governed by the laws of England and Wales and the parties hereto submit to the jurisdiction of the Courts of England and Wales.
Website Terms of Use
Your use of this website is subject to the terms and conditions that follow, please read them carefully. By proceeding to browse and use this website you are deemed to have agreed to comply and be bound by these terms and conditions, which together with our privacy policy govern Framework Training’s relationship with you with regards to this website. If you do not agree with any of these terms and conditions please leave the site now.
Alterations
Framework Training reserves the right to amend our terms and conditions from time to time. Amendments such as these will apply to your use of this website and by continuing to use the website after such changes you are deemed to have agreed with these amendments.
Framework Training also reserves the right to remove or cease to supply any product or service contained on this website. In the event that removal takes place we shall not be liable to you in any way whatsoever for this removal.
Prices and details of products and services posted on this website are subject to change at any time without notice. All products and services are subject to availability and we give no guarantees in this regard.
Availability
Framework Training tries to ensure that this website access is uninterrupted and error free. However, due to the nature of the internet the website is provided on an “as available” basis. Framework Training will not be liable if for any reason the website is unavailable at any time for any period.
Framework Training will not be liable for loss or damage arising if this website becomes unavailable or is suspended for any reason.
Copyright and Intellectual Property
Unless otherwise stated the rights in the designs, pictures, logos, photographs and content of this Site are owned by or licensed to Framework Training. They are protected by copyright, trademarks and other intellectual property rights. You are not permitted to download, copy, reproduce, modify, redistribute, republish, display, post transmit or extract any part of this website without the written permission of Framework Training, unless otherwise stated.
You may only view or print individual pages for your own personal use. Our status as authors of the material must always be stated.
Except as set out above, you may not reproduce, modify or in any way commercially exploit any of the information on this website.
If you copy or download any part of this website in breach of the terms and conditions, your right to use this website will cease immediately and you must return or destroy any copies of the materials you have made.
Our Liability
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or law of equity
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with this website or in connection with the use, inability to use, or results of the use of this website, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
The publication of the information provided on this website by Framework Training does not constitute a recommendation that you enter into a particular transaction nor a representation that any product and/or service detailed on this website is suitable or appropriate for you.
Certain products and/or services detailed on this website may involve significant risks, and unless you have fully understood all such risks and independently determined that such transactions are appropriate for you, you should not enter into any transactions.
You should not construe any of the information which is contained on this website as business, financial, regulatory, tax or accounting advice.
Governing Law
This website has been established in England and as such is governed under English Law at all times. In the event of a dispute, relevant parties should submit to the exclusive jurisdiction of the English Courts.
Links to Third Party Websites
Links from our site to third party websites are provided purely for your convenience and such links do not constitute an endorsement, affiliation or authorisation by Framework Training with respect to such third party websites. When you activate these links you will leave Framework Training’s website. We do not endorse or take responsibility for the content on third party sites or the availability of these websites and we are not liable for any loss or damage that you may suffer by using these websites. If you decide to access linked websites you do so entirely at your own risk.
Ownership of website
This site is owned and provided by
Framework Training Limited,
Hermes House,
Fire Fly Avenue,
Swindon,
Wiltshire,
SN2 2GA
Company Number: 07356646
Viruses, Hacking and Other Offences
You must not misuse this website by knowingly introducing viruses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and the Police and Justice Act 2006. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any websites linked to it.
Framework Training cannot warrant that this website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this website.
Acceptable Use Standards
You may use our site only for lawful purposes. You may not use our site:
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation, for example ‘spam’.
To transmit, or procure the sending of any material which is: defamatory of any person, obscene, offensive, inflammatory, sexually explicit, promotes discrimination based on race, age, religion, disability, or age, infringes any copyright, database right or trade mark of any person, is likely to deceive any person, is in breach of any legal duty owed to a third party (for example duty of confidence), is threatening or abusive, is likely to harass, upset or embarrass any other person, misrepresents your identity, advocates or promotes any unlawful act.
We will determine, in our discretion, whether there has been a breach of these Acceptable Use Standards through the use of our site. If a breach of this policy has occurred, we may take such action as we deem necessary.
Failure to comply with these Acceptable Use Standards constitutes a material breach of the Terms of Use and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our site
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site
A warning being issued to you
Human Rights, Modern Slavery and Ethics
Framework Training acknowledges that slavery and human trafficking is an abhorrent phenomenon which still takes place around the globe. While the nature of our business means it is highly unlikely any of our activities may be impacted by Slavery or Human Trafficking or the reduction of anyone's Human Rights, we nonetheless remain vigilant to ensure that we employ, purchase, supply and act responsibly and ethically in all our business relationships.
Directors and Staff have been briefed to raise awareness of:
Section 54 of the UK Modern Slavery Act 2015
The UN Guiding Principles on Extreme Poverty and Human Rights
While we have decided against continuing our long-held B Corp accreditation, those values remain.
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