Public Sector

We've had the pleasure of working with UK and overseas central and local government departments, including Healthcare (NHS and Foundation Trusts), Defence, Education (Universities and colleges), many of the main Civil Service departments, Emergency Services; also public-owned corporations including the BBC, Bank of England, Ordnance Survey, and regulatory bodies such as Ofgem.

We are registered on Crown Commercial Service’s (CCS) Dynamic Purchasing System (RM6219 Training and Learning) and also with numerous tender portals such as Ariba, Coupa and Delta E-Sourcing.

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Graduate Training Schemes

Framework Training has a strong track record of providing a solid introduction into the working world for technical graduates across myriad industries. We provide the opportunity to learn and gain valuable hands-on experience in a supportive, friendly and sociable training environment.

Attract & retain the brightest new starters

We know it is vital for our clients to invest in the future of their talented grads; not only to provide them with high-quality, professional training essential for their roles, but to embed them within the organisation’s culture and guide them on the right path to a successful career.

After all, your new hires could well be the next leaders and their creative ideas and unique insights are invaluable to your business.

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Learning & Development

Our unique portfolio of high-quality technical courses and training programmes are industry-respected. They’re carefully designed so that delegates can seamlessly apply what they’ve learnt back in the workplace. Our team of domain experts, trainers, and support teams know our field — and all things tech — inside out, and we work hard to keep ourselves up to speed with the latest innovations. 

We’re proud to develop and deliver innovative learning solutions that actually work and make a tangible difference to your people and your business, driving through positive lasting change. Our training courses and programmes are human-centred. Everything we do is underpinned by our commitment to continuous improvement and learning and generally making things much better.

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Corporate & Volume Pricing

Whether you are looking to book multiple places on public scheduled courses (attended remotely or in our training centres in London) or planning private courses for a team within your organisation, we will be happy to discuss preferential pricing which maximise your staff education budget.

Enquire today about:

  • Training programme pricing models  

  • Multi-course voucher schemes

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Custom Learning Paths

We understand that your team training needs don't always fit into a "one size fits all" mould, and we're very happy to explore ways in which we can tailor a bespoke learning path to fit your learning needs.

Find out about how we can customise everything from short overviews, intensive workshops, and wider training programmes that give you coverage of the most relevant topics based on what your staff need to excel in their roles.

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Certified ScrumMaster (Scrum Alliance CSM)

Your path to becoming a Certified Scrum Master.

About the course

This intensive 2-day interactive training course is designed to provide participants with a comprehensive understanding of the Scrum Framework and prepare them for the Certified ScrumMaster® (CSM) certification exam offered by the Scrum Alliance. Focusing on practical application and a deep dive into the "why" behind Scrum principles, the course goes beyond theoretical concepts to equip aspiring Scrum Masters with the knowledge and skills necessary to effectively guide and support their teams, Product Owners, and organisations in adopting and living the Agile mindset. The training incorporates discussions, exercises, and simulations to provide a hands-on experience of Scrum.

The course begins by exploring the fundamental concepts of Agility and the core principles that underpin the Scrum Framework, as defined in the authoritative Scrum Guide™. Participants will gain a thorough understanding of Scrum's purpose, its underlying theory (empiricism, lean thinking), and how its simple yet powerful structure helps teams address complex adaptive problems while inspecting and adapting to deliver valuable products incrementally. A significant portion of the training is dedicated to detailing the Scrum Framework's essential components: understanding the accountabilities and services of the three Scrum Roles (Scrum Master, Product Owner, Development Team), the purpose, time-boxes, and flow of the five Scrum Events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and the Sprint itself), and the purpose and characteristics of the three Scrum Artifacts (Product Backlog, Sprint Backlog, and Increment), along with their associated commitments (Product Goal, Sprint Goal, Definition of Done).

Participants will delve into the dynamics of the Scrum Lifecycle, from understanding the nature of Product Backlog Items to detailing the contents and characteristics of the Sprint Backlog and grasping the crucial importance and use of the "Definition of Done" for ensuring transparency, quality, and understanding the state of the Increment. Towards the end of the workshop, time permitting, participants will have the opportunity to vote for optional modules covering topics such as Planning, Forecasting, and Estimating in Scrum, considerations for Distributed Scrum Teams, concepts related to Performance measurement in Scrum, or practical guidance on Applying Scrum and Getting Started in the role. This allows for a degree of customisation based on the specific interests of the attending group. By the end of this accredited course, attendees will be well-prepared to successfully sit the official Scrum Alliance CSM exam and confidently begin their journey as effective Scrum Masters, serving their teams and organisations.

Instructor-led online and in-house face-to-face options are available - as part of a wider customised training programme, or as a standalone workshop, on-site at your offices or at one of many flexible meeting spaces in the UK and around the World.

    • Understand the foundations of Agility, including the Agile Manifesto values and principles, and their relationship to Scrum.
    • Explain the purpose, theory (empiricism, lean thinking), and foundational elements of the Scrum Framework as defined in the Scrum Guide™.
    • Describe the accountabilities, responsibilities, and services of the three Scrum Roles (Scrum Master, Product Owner, Development Team).
    • Understand the purpose, time-boxes, and essential facilitation techniques for the five Scrum Events.
    • Explain the purpose and characteristics of the three Scrum Artifacts (Product Backlog, Sprint Backlog, Increment) and their associated commitments (Product Goal, Sprint Goal, Definition of Done).
    • Understand the flow of the Scrum Lifecycle from Product Backlog Item refinement through to delivering an Increment.
    • Articulate the importance and characteristics of a clear and shared "Definition of Done".
    • Apply core Scrum concepts through interactive exercises, discussions, and simulations.
    • Gain insights into optional topics relevant to applying Scrum in various contexts (selected by the group).
    • Prepare effectively for the Certified ScrumMaster® (CSM) certification exam offered by the Scrum Alliance.
  • This 2-day intensive interactive training course is designed for individuals seeking to become Certified ScrumMasters® and anyone who wants to gain a deep understanding of the Scrum Framework to improve their team's agility and effectiveness. It is accredited by the Scrum Alliance and is ideal for:

    • Aspiring Scrum Masters seeking formal training and certification.

    • Existing Scrum Masters looking to deepen their understanding and prepare for the CSM exam.

    • Development Team members working within a Scrum team.

    • Product Owners collaborating closely with a Scrum team.

    • Team Leads, Project Managers, or Business Analysts transitioning to an Agile/Scrum environment.

    • Anyone preparing for the Certified ScrumMaster® (CSM) certification exam.

    • Professionals interested in deepening their knowledge of the Scrum Framework.

  • Participants should have:

    • Familiarity with basic software development, product development, or project management concepts is helpful.

    • Some experience working in a team environment is beneficial.

    • An open mind and willingness to engage actively in interactive learning, discussions, and simulations.

    • No prior experience with the Scrum Framework is strictly required, as the course covers the fundamentals.

    • Pre-course reading: It is highly recommended that participants read the latest version of the Scrum Guide before attending the course to gain maximum benefit.

  • This CSM course is available for private / custom delivery for your team - as an in-house face-to-face workshop at your location of choice, or as online instructor-led training via MS Teams (or your own preferred platform).

    Get in touch to find out how we can deliver tailored training which focuses on your project requirements and learning goals.

  • Agile fundamentals

    • The foundations of Agility

    Introduction to Scrum

    • Foundations of Scrum

    • Scrum Framework Basics

    Scrum Framework 

    • Scrum Roles

    • Scrum Events

    • Scrum Artifacts

    • Scrum Elements

    The Scrum Lifecycle

    • Product Backlog Items

    • Sprint Backlog in Detail

    • The Definition of "Done"

    CSM Certification

    Attendance and active participation during the course will result in registration for the Certified ScrumMaster exam. Upon successful completion of the exam, attendees will hold Certified ScrumMaster (CSM) status.

    • The Scrum Guide™: The essential and definitive source for the rules and framework of Scrum. Reading this before the course is highly recommended.

    • Scrum Alliance: The official certifying body for the Certified ScrumMaster® (CSM) certification. Provides information on the exam, trainers, and continuing education.

    • "Scrum: The Art of Doing Twice the Work in Half the Time" by Jeff Sutherland: Written by one of Scrum's co-creators, offering historical context and practical insights.

    • "Agile Software Development, Principles, Patterns, and Practices" by Robert C. Martin: Covers the foundational principles behind Agile methodologies, relevant to understanding Scrum's roots.

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