About the course
Ever wished for a common language that everyone – from IT to Sales to Operations – could understand when discussing how work gets done?
This practical, hands-on BPMN training will provide businesses with the capability of understanding their internal business procedures in a graphical notation. It will give organizations the ability to communicate these procedures in a standard manner.
Our training goes beyond the fundamentals, providing first-hand guidance on BPMN best practices and preparing you to take the OMG OCEB2 certification test. You will learn how to quickly adjust to changing business circumstances by mapping them clearly.
Online and in-house face-to-face options are available - as part of a wider customised training programme, or as a standalone workshop, on-site at your offices or at one of many flexible meeting spaces in the UK and around the World.
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- Name the most commonly used elements of BPMN.
- Use pools, lanes, tasks, and sub-processes to model workflows.
- Describe best practices for top-down, hierarchical modeling.
- Apply descriptive modeling to capture existing processes.
- Qualitatively analyze models to identify inefficiencies and bottlenecks.
- Focus on key handoffs between different process actors.
- Effectively use a Process Modeler tool.
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This course is suitable for business analysts, process owners, project managers, and anyone responsible for defining, documenting, or improving business processes. It's ideal for teams seeking to standardize their process communication and for individuals preparing for BPMN certification.
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Participants should ideally have some experience of business and/or software systems, however, we can tailor delivery to suit your audience's needs - please get in touch to discuss your learning goals.
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This BPMN course is available for private / custom delivery for your team - as an in-house face-to-face workshop at your location of choice, or as online instructor-led training via MS Teams (or your own preferred platform).
Get in touch to find out how we can deliver tailored training which focuses on your project requirements and learning goals.
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BPMN Fundamentals
Introduction to Business Process Management (BPM): Why we model processes, and the role of BPMN.
The BPMN Specification: Understanding the standard and its purpose.
Core BPMN Elements:
Flow Objects: Events, activities, and gateways.
Connecting Objects: Sequence flow, message flow, and association.
Swimlanes: Using pools and lanes to define process participants.
Creating Your First Process Diagram: A hands-on exercise in modeling a simple business process using core elements.
Hierarchical and Descriptive Modeling
Descriptive vs. Executable Models: Understanding the different levels of detail and their purpose.
Top-Down Hierarchical Modeling: The importance of starting with a high-level view and progressively adding detail.
Sub-processes: Using sub-processes to manage complexity.
Best Practices for Clarity: Naming conventions, layout, and avoiding common pitfalls.
Advanced Concepts and Best Practices
Events: A deep dive into different types of start, intermediate, and end events.
Gateways: Using exclusive, inclusive, parallel, and complex gateways to model decision points and concurrency.
Artifacts: Adding information to your models with data objects, groups, and annotations.
Best Practices for Process Analysis:
Analyzing models qualitatively to identify inefficiencies.
Focusing on handoffs between process actors.
Using a Process Modeler Tool: An overview of popular BPMN modeling tools and a practical lab.
Process Automation and Certification Prep
Introduction to Automation: How BPMN can be used for process automation.
The OMG OCEB2 Certification: An overview of the certification process and key topics.
Modeling for Certification: A review of advanced concepts and tips for the exam.
Case Study and Q&A: A comprehensive exercise to model a complex business process from start to finish.
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https://www.bpmn.org/ - the home of BPMN
https://bpmn.io/ - web-based BPMN viewer and editor
https://camunda.com/bpmn/tool/ - another popular BPMN tool
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