About the course
Success in a team-oriented organisation hinges on the ability of individuals to work together effectively towards common goals. This engaging workshop provides a deeper understanding of what constitutes a high-performing team and the factors that can either propel it forward or cause it to falter.
Participants will gain insights into the stages of team development, the value of diverse contributions, effective conflict resolution techniques, and strategies for fostering strong team communication and relationships. By applying these learnings, you'll be better equipped to contribute to, and build, successful and high-performing business teams.
Instructor-led online and in-house face-to-face options are available - as part of a wider customised training programme, or as a standalone workshop, on-site at your offices or at one of many flexible meeting spaces in the UK and around the World.
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- Identify the key characteristics of high-performing teams.
- Recognise common reasons why teams underperform.
- Understand the different stages of team formation.
- Appreciate diverse contributions and roles within a team.
- Apply techniques for managing team conflict constructively.
- Improve communication skills for enhanced team collaboration.
- Develop strategies for building stronger team relationships.
- Understand how individual actions contribute to overall team success.
- Create an action plan for applying workshop learnings to their own teams.
- Recognise opportunities to foster a more optimal and collaborative team environment.
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This workshop is valuable for team leaders, managers, project managers, team members, and anyone who works collaboratively within a business environment and wants to enhance team effectiveness and performance.
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No specific prior knowledge is required. An open mind and a willingness to engage in discussions and activities are beneficial.
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This Team Performance course is available for private / custom delivery for your team - as an in-house face-to-face workshop at your location of choice, or as online instructor-led training via MS Teams (or your own preferred platform).
Get in touch to find out how we can deliver tailored training which focuses on your project requirements and learning goals.
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What Makes a High Performing Team
Defining high performance: shared goals, clear roles, mutual accountability.
Exploring the key characteristics: trust, communication, collaboration, and conflict resolution.
Why Teams Fail
Identifying common pitfalls: lack of clarity, poor communication, conflict avoidance, and lack of accountability.
Discussing the impact of individual behaviors on team dynamics.
Stages of Team Formation
Explaining Tuckman's stages (Forming, Storming, Norming, Performing, Adjourning).
Strategies for navigating each stage effectively.
Team Contributions
Identifying different team roles (Belbin's Team Roles, or similar).
Understanding how individual strengths contribute to overall team performance.
Managing Conflict
Understanding different conflict styles.
Techniques for constructive conflict resolution: active listening, finding common ground, seeking win-win solutions.
Communicating as a Team
The importance of clear, concise, and respectful communication.
Effective communication channels and strategies.
Building Effective Relationships
The role of trust, empathy, and emotional intelligence.
Techniques for building rapport and strengthening team bonds.
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