About the course
This practical one-day workshop is designed for anyone who facilitates teams, meetings, or training sessions in the workplace.
Learn actionable techniques and strategies to foster active participation, manage discussions effectively, and keep groups focused on achieving their objectives.
You'll gain a clear understanding of what constitutes effective facilitation, develop the confidence to intervene constructively, and acquire a practical toolkit of facilitation methods to apply immediately, leading to more engaged teams and improved results.
Online and in-house face-to-face options are available - as part of a wider customised training programme, or as a standalone workshop, on-site at your offices or at one of many flexible meeting spaces in the UK and around the World.
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- Understand the core principles of effective facilitation, including its definition and the importance of emotional intelligence.
- Analyse and adapt to different group dynamics and tailor facilitation approaches based on group characteristics.
- Master techniques for managing challenging situations and constructively addressing difficult behaviours.
- Develop a strategic approach to facilitator intervention, determining appropriate timing and levels of guidance.
- Acquire and apply a practical toolkit of diverse facilitation techniques for various scenarios.
- Build confidence through practical application and feedback on their facilitation style and effectiveness.
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Team leaders and managers looking to enhance their ability to guide team meetings and foster collaboration.
Project managers and Agile practitioners seeking to improve engagement and productivity in project-related workshops and ceremonies.
Trainers and learning & development professionals aiming to create more interactive and effective learning environments.
Anyone who regularly leads or guides groups and wants to develop strong facilitation skills for better outcomes.
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An interest in improving group interaction and productivity and a willingness to participate actively in exercises.
Some experience working within or leading teams is beneficial but not a strict requirement for attending.
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This Facilitation workshop is available for private / custom delivery for your team - in-house face-to-face at your location of choice, or as online instructor-led training via MS Teams (or your own preferred platform).
Get in touch to find out how we can deliver tailored training which focuses on your project requirements and learning goals.
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Introduction & Session Objectives
Welcome participants and outline the key learning objectives for the day.
Establish a safe and engaging learning environment for open discussion and participation.
What is Facilitation?
Define the core principles and purpose of effective facilitation.
Explore the key differences between facilitation, training, and presenting.
Controlling Your Emotions as a Facilitator
Understand the impact of a facilitator's emotional state on group dynamics.
Learn practical techniques for managing personal emotions and maintaining neutrality.
Group Dynamics and Audience Management
Identify common stages of group development and their implications for facilitation.
Develop strategies for managing diverse personalities and ensuring inclusive participation.
Mini Review
Recap key concepts covered in the initial sections.
Provide an opportunity for participants to ask questions and clarify understanding.
Identifying Characteristics of Groups You Are Facilitating
Learn how to analyse the specific needs, goals, and dynamics of different groups.
Understand how group size, experience, and purpose influence facilitation approaches.
Dealing with Difficult Situations
Recognise common challenging behaviours and their underlying causes.
Acquire practical techniques for addressing conflict, resistance, and disengagement constructively.
When to Intervene
Develop a framework for determining the appropriate timing and level of facilitator intervention.
Learn to differentiate between helpful guidance and unnecessary interference.
Facilitation Tools and Techniques
Explore a range of practical facilitation tools and methods (e.g., brainstorming, round-robins, affinity mapping).
Understand the strengths and weaknesses of different techniques and when to apply them effectively.
Facilitation Skills in Action
Observe and analyse examples of effective facilitation in various scenarios.
Discuss and deconstruct the techniques used to achieve positive outcomes.
Mini Review
Reinforce understanding of facilitation tools and their application.
Address any further questions before practical application.
Facilitation Skills – Application Exercises
Engage in hands-on exercises to practice learned facilitation techniques in a safe environment.
Receive constructive feedback on facilitation style and effectiveness.
Close and Session Objectives
Summarise key takeaways and reinforce the achievement of learning objectives.
Provide resources and next steps for continued development of facilitation skills.
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